WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. Consumers should check with recalling firms for further details. This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … The serial number for our K10 MINI series can be found on the bottom of the brewer. How often do I need to descale my system? Descaling is an important part of cleaning your Keurig® brewer. They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. This issue does not affect any other brewer models. Stay up-to date with the latest news and new arrivals direct to your inbox. I’d like a brewer for my medium/large office, what are my options? Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. The water tank is located on top of the unit towards the back. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Troubleshooting Tip: My Brewer Isn’t Powering On. Watch this video to learn how to descale your Keurig® K15 Brewer! Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. Please have the serial number of your brewer available when you call. If you are the owner of a K10 Mini Plus brewer (or B31) please visit … The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. Heard on the news today Keurig had a recall of K10 coffee brewers. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? Choose from contactless Same Day Delivery, Drive Up and more. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. "Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries." The affected machines are Keurig Mini Plus brewers made between December 2009 … To view the serial number of these brewers, remove the Water Reservoir. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. What are the dimensions of the K-Select™ brewer? Can I adjust the size of my beverage with the K-Select™ brewer? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. What are the advantages to using the brewer carafe option? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. We would like to hear from you. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … Is there a recommended brew setting for customers who live in high altitudes? Recalled brewers … Watch this video to learn how to descale your Keurig® Classic Coffee Maker. The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. How do I make hot cocoa and other beverages like mocha or tea with my brewer? Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. How to Descale Your Keurig ® Brewer. Repair kits are being disbursed to those affected. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Troubleshooting Tip: My brewer is powering off on its own. The recall does not affect any other brewer models. How much water do the Keurig® 2.0 Water Reservoirs hold? Can I adjust the temperature of my beverage with the K-Select™ brewer? K-Suite: The serial number can be found on the bottom of the coffee maker. To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Is there a shipping or handling fee for the Keurig® Starter Kit? You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. K10 is marked on the packaging. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. What are the Keurig® Starter Kit Terms & Conditions? Is there auto-off functionality for the K-Select™ brewer? How do I verify my brewer is part of the recall? Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. If you purchased the product as a gift, please notify the gift recipient of this important safety information. How much water can I add at a time to the Keurig® K15 brewer? Can I adjust the brew temperature of my beverage? Keurig has also been a victim to negative reviews and negative news. About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. You can read about it here. The Consumer Product Safety Commission released details on the recall this morning. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. of 11 Owner’s manual. Troubleshooting Tip: Add Water Indicator Not Flashing. ), and a removable drip tray. This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. Contact Keurig customer support for a repair kit to fix the problem. We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. Does my K15 brewer have an auto-off feature? Take care when turning over your brewer, especially if you have already added water to it. If your brewer is part of the recall we will send you a free. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Water can overheat during brewing, spray out and burn consumers. The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. Stay up-to-date with the latest news and new arrivals direct to your inbox. Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. The Keurig K10 is the predecessor of the K15 model. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. How to Program Your K-Elite™ Coffee Maker. The recall affects 6.6 million machines in the United States and 564,000 in Canada. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). The concern is water can overheat during brewing, spray out and burn consumers. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. What type of pods can I use in the K-Select™ brewer? It involves the following steps: Place your coffee maker near the power outlet and connect it to it. Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. ET, and from 8 a.m. to 3 p.m. What is the Brewer Maintenance Accessory tool? The recall happened in December 2014. and 10 oz. Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). They recommend standing an arm’s length away from the machine while it brews. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Spanish: (301) 504-7800. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). How do I verify my brewer is not part of the MINI Plus brewer recall? While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. Note: If you have poured more than 10 oz. What are Keurig® Brews #1 - #6 for on my brewer? with these instructions before it is used. I can't find the Power Button on my brewer, where is it located? The link you selected is for a destination outside of the Federal Government. of water into the Reservoir, the chamber may have been overfilled. Published 5/16/18. Keurig says its Mini Plus Brewing Systems, with model number K10… Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. How much will I be charged? Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? 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